ABOUT US
Thank you for shopping at Pro Solar Engineering Ltd.
Please read this policy carefully. This is the Return and Refund Policy of Pro Solar Engineering Ltd.
Physical Products
Customers have 7 days to ask for a refund for a physical product that meets the below conditions:
- Products Must be returned in its original packaging
- Product must not be used, damaged or tampered with
- Product must have the receipt or proof of purchase
We reserve the right to refuse a refund if the conditions above are not met. Products bought on sale terms are not eligible for refunds. Products can be exchanged with other products and differences in cost settled if the product meets the above conditions.
Digital Products
We do not issue refunds for digital products (assessment reports) once the order is confirmed and the product is sent and the client does not accept the proposal provided.
Contact Regulations
We recommend contacting us for assistance if you wish to return a product that meets the above conditions.
Contact us at:
If you have any questions about our Returns and Refunds Policy, please contact us:
- By phone number: +501 677-0017 / + 501 822-2216
- By email: info.prosolar@gmail.com